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Blueprint Technologies, Inc., a business communication company, provides telecommunication technologies, and business telecom products and services primarily in the United States. It designs, implements, finances, and supports various communication solutions through its TELEFFICIENCY program. The company offers contact center management software products for call recording, agent evaluation, and quality assurance functionality; contact center solutions to handle various types of media telephone calls, emails, fax, SMS, Web chat, and social media; and voice over Internet protocol phone services for businesses, as well as IP telephony solutions. It also provides surveillance cameras for commercial security system needs, video conferencing equipment, and virtualized voice solutions; and data network cabling, unified communications, mobility, and security solutions. The company was formerly known as Brookside Technology Holdings Corp. and changed its name to Blueprint Technologies, Inc. in February 2011. Blueprint Technologies, Inc. was incorporated in 2005 and is based in Clearwater, Florida. BluePrint Technologies, Inc. is a subsidiary of General Dynamics Corporation.